Privacy Notice
Updated September 21, 2026. Questions: RioBlackwoodOfficial@Gmail.com.
Scope and contact
This notice covers Mission Critical Career Lab accounts, learning, community features, and support. The platform is operated by Rio Blackwood. Contact the support email above about your information. Payhip and Amazon handle purchases on their own services.
Information we use
Account records include your name, email, password hash, hashed recovery information, verification status, and login sessions. We also store preferences, profile details, optional professional history and uploads, saved tools, learning progress, submitted answers, quiz scores and attempt dates, achievements, community posts, reactions, messages, and moderation records when you use those features.
Signup and waitlist forms collect the fields you submit and consent records. Purchase notifications can include checkout email, order/subscription identifiers, product, amount, dates, and billing status to connect purchased access to your account. Support messages contain the information you choose to send.
Why information is processed
We use these records to provide accounts and purchased access, save learning, recommend related material, deliver account emails, support members, moderate content, prevent abuse, and maintain the service. Learning recommendations use the page or topic you are viewing and, where available, completed work and assessment categories. They are educational suggestions, not employment evaluations.
Who can see your content
Learning records and saved tools are account-specific. Directory participation and sharing settings control eligible profile and portfolio visibility. Community discussions require member access; public visitors see a limited preview. Published reviews show the submitted name, rating, feedback, optional details, and date after moderation. Direct messages are available to their participants and are not end-to-end encrypted. Authorized administrators and service providers may access records as needed to operate, support, secure, or moderate the service.
Services and cookies
Hosting and account storage use Sites and its infrastructure; dedicated backend records and private uploads use Supabase. Resend delivers account emails. Payhip and its payment providers process checkout; Amazon processes book orders. Career Lab does not ask you to enter full card details on this site. These services process information under their own terms. Essential session cookies support sign-in; request and security logs may be processed by hosting providers. No advertising tracker is intentionally added by Career Lab.
Learning reminders and membership offers
With your optional email preference enabled, we use your most recent authenticated activity to send spaced learning suggestions and membership offers after inactivity. We also send a limited number of verification reminders for unverified accounts. Stop optional reminders through Account Settings or the unsubscribe link. Password resets and essential account emails remain available. Reminder delivery and consent records help us honor your choices and avoid duplicates.
Your choices and requests
You can edit supported profile fields, change sharing preferences, manage your account, and export supported records in Account Settings. Contact support for correction, access, removal of a guest review, or account-data deletion. Deactivation is not deletion, and neither action cancels a Payhip subscription. We may need to verify your identity before acting.
Retention and recovery
Records are retained while needed to provide the service and address support, security, billing, disputes, and applicable recordkeeping requirements. Deletion requests are reviewed against those needs. Backups and provider logs may persist beyond deletion from the active service until their retention periods expire. No fixed deletion schedule or guaranteed recovery window is promised here. Keep copies of important original files and exported work.
Responsible sharing
Do not submit confidential employer/customer information, restricted photographs, credentials, or sensitive facility details. Only upload material you have permission to share. Contact support promptly if you discover an unintended disclosure.